Term’s & Conditions
1. General Information
Shana Aesthetics is a nurse-led cosmetic practice based in Perth, WA. All treatments are provided by a qualified registered nurse in accordance with current Australian health and safety regulations. By booking an appointment, you agree to the following terms and conditions.
Practitioner details:
Shana Ljuboja - Registered Nurse (Division 1)
AHPRA Registration Number: NMW0001951616
2. Appointment Confirmation
All bookings are confirmed by email immediately, with an SMS reminder sent 48 hours in advance. Appointments cancelled within 48 hours of the scheduled time will be subject to a late cancellation fee.
3. Treatment Information
All treatments are individualised and results may vary between clients.
No specific outcomes can be guaranteed.
Before and after examples may be shown in consultation for educational purposes only.
4. Pricing & Payments
Due to TGA advertising regulations, treatment names and pricing cannot be listed online.
All pricing will be discussed during consultation.
Payment is required on the day of treatment, unless otherwise agreed in advance.
Deposits are required to secure an appointment and are non-refundable if cancelled within the stated notice period.
5. Cancellations & Rescheduling
We kindly ask for a minimum of 48 hours notice for cancellations or rescheduling.
Cancellations made within this period, or failure to attend, may result in forfeiting your deposit or a cancellation fee being applied.
6. Medical & Safety
It is your responsibility to provide accurate and complete medical history, including medications, allergies, recent treatments, or pregnancy, prior to your appointment.
Certain treatments may not be suitable if you are pregnant, breastfeeding, or have specific medical conditions.
The practitioner reserves the right to refuse treatment if it is deemed unsafe or inappropriate.
7. Privacy
All personal and medical information provided will remain strictly confidential in accordance with Australian privacy laws.
No client information will be shared without your consent.
8. Liability
While every precaution is taken to ensure safety and satisfaction, all treatments carry inherent risks.
By proceeding with treatment, you acknowledge that you understand these risks, and agree that Shana Aesthetics will not be held liable for complications that arise where appropriate aftercare has not been followed.
9. Aftercare
Aftercare instructions will be provided verbally at the time of treatment and also sent via email. These must be followed carefully to support outcomes and minimise risks.
If you experience any concerns after your treatment, please contact Shana Aesthetics promptly on 0406 339 966 or email hello@shanaesthetics.com.
10. Refund Policy
Refunds are not offered for change of mind or for cosmetic injectable treatments. Retail items may be refunded if they are returned unused, in their original packaging.
11. Pets
Shana Aesthetics does not allow pets on the premises.
12. Contact Information:
For queries regarding these Terms and Conditions, contact us at hello@shanaesthetics.com
13. Updates to Terms
Shana Aesthetics reserves the right to update these Terms & Conditions at any time. The most current version will always be available on this website.